Simplifying Payment Processing For Universities
Years of Experience
Clients
of the Top 10 Universities
Supported Payments
What We Do
Honestly, No One Does What We Do
Tech-agnostic, client-centric payment experts.
We’re advocates for simplicity. And universities are anything but. By helping universities reduce complexity and scope, we help Treasury Directors and Finance Executives increase revenue with custom-designed payment processing solutions.
We’re also independent operators partners, working collaboratively across technologies to give you the custom solution you want.
Of course, after navigating hundreds of systems, processors, and accounts, we offer a strong perspective on which payment solutions are the most secure, efficient, and cost-effective.
Arrow Payments is the primary extension of the Treasury, Finance, and IT teams.
Manage Existing Payment Systems
We can jump into your current systems and manage, monitor and optimize your payment processing solutions.
Assess + Audit Current State
We perform Discovery Projects to give you deep insights into your current state and provide recommendations that address complexity and compliance.
Set Up Merchant Accounts
We offer a single point of contact with every merchant account and processor, simplifying processes across the university.
Procure + Install Equipment
We’ll track down, order, and install PCI compliant hardware and devices to address payment processing trends and cardholder demands.
Integrate Payment Systems
We can integrate your systems and give you a custom dashboard so you have complete visibility into transactions and payment systems.
Achieve PCI Compliance
We help you reach your PCI compliance requirements by devising compliant solutions, auditing your systems, training employees, and supporting SAQs and audits.
Deliver Ongoing Service
We never go away (unless you want us to!). We are an extension of your team and are at-the-ready to help you with everything payments.
Arrow Payments has done it all – from discovery, identification of key issues, recommended courses of action; to onboarding a new payment processor and preferred Qualified Security Assessor, and providing long-range customer service.
Our Mission
It’s About More Than Payments
Business is personal.
We believe business is a force for good. We strive every day in every way to improve the lives of our clients — by solving the most stressful challenges — and our team, by providing a place to work and grow.
Life is about so much more than work. It’s about growth. Collaboration. Authentic communication. Listening. And love. We believe love is how we care for our clients, respect one another, and watch over ourselves.
Love Letters
Put Good Vibes Out Into the World
Giving back is in our DNA. That’s why every year we donate on behalf of our clients to organizations that serve those in need.
Find out why giving back is important to our identity and how we make it a part of our everyday.
Thanks so much, Marci (and Deborah and Bryan and Dawn and the whole Arrow team)!! We have felt the exact same way and can’t thank you all enough for bringing the Arrow magic to our campus!
Have a peaceful holiday with your families. Looking forward to see you IN PERSON in the new year!
Leadership
Meet Our Co-Founder, Deborah Jackson
From the paper route to payment processing expert.
Culture is the core of our company. When we care deeply about one another, we not only solve our clients’ problems more efficiently — we make the world a better place to be.
Deborah Jackson sought to create a different kind of company, and that’s exactly what Arrow Payments is today. We provide the expertise to help you leverage the most secure technologies to accelerate financial growth while protecting your reputation.
Careers
Join Our Team In Solving University Payments
“Love where you work [and] be loved where you work.”
Team member Marci captured our ethos 100%. Find out why Arrow Payments is the best kind of place to be — and help solve complex problems at institutions of higher learning.
Thought Leadership
Get Insights From The Higher Ed Payment Experts
Share insights with your peers and discover the latest trends with our thought leadership.
How Essential is a Custom Payments Strategy for Higher Ed?
Financial technology is evolving at lightning speed. Not only does this enable colleges and universities to simplify payments across campuses and departments, but it also allows for greater visibility. The key to harnessing emerging technology lies in having a custom...
Streamlining Tuition Payments to Enhance Student Experience
The hustle of the new semester has begun. Between purchasing textbooks and settling into dorm rooms, students must also make tuition payments. For many, this means contending with clunky interfaces and dealing with less-than-convenient payment options. Higher...
Making the Grade: Why Higher Ed Payments Assessments Are Important
Colleges and universities face increasing pressure to modernize their payments systems and processes -- and higher ed payment assessments can help. These comprehensive assessments of payment systems can help higher education institutions stay ahead of the curve as...
What is University Merchant Services Support?
Today’s colleges and universities face the challenge of managing complex payment systems across large campuses and multiple departments. That's where university merchant services support comes into play. With the right team of experts, colleges, and universities can...
PCI DSS 4.0 for Higher Ed: SAQ A Merchant Vulnerability Scanning Requirements
Understanding the changes in PCI DSS 4.0 for higher ed is important as the clock winds down toward the deadline for implementation next year. In the world of payments, security is paramount. Customers expect the highest levels of security when transacting – and it's...
The Benefits of Loyalty Programs on College Campuses
We’re all familiar with loyalty programs. They can be as simple as punch cards to get your 11th coffee free to more sophisticated tiered and value-based programs. But what you may not realize is that there is a place for loyalty programs on college campuses. These...