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Meet the Leading Higher Education Payment Experts

Get the most comprehensive payment processing, merchant services, and PCI compliance support with Arrow Payments.

Simplifying Payment Processing For Universities

Years of Experience


of the Top 10 Universities

Supported Payments

What We Do

Honestly, No One Does What We Do

Tech-agnostic, client-centric payment experts.

We’re advocates for simplicity. And universities are anything but. By helping universities reduce complexity and scope, we help Treasury Directors and Finance Executives increase revenue with custom-designed payment processing solutions.

We’re also independent operators partners, working collaboratively across technologies to give you the custom solution you want.

Of course, after navigating hundreds of systems, processors, and accounts, we offer a strong perspective on which payment solutions are the most secure, efficient, and cost-effective.

Arrow Payments is the primary extension of the Treasury, Finance, and IT teams.

Let’s Work Together

Manage Existing Payment Systems

We can jump into your current systems and manage, monitor and optimize your payment processing solutions.

Assess + Audit Current State

We perform Discovery Projects to give you deep insights into your current state and provide recommendations that address complexity and compliance.

Set Up Merchant Accounts

We offer a single point of contact with every merchant account and processor, simplifying processes across the university.

Procure + Install Equipment

We’ll track down, order, and install PCI compliant hardware and devices to address payment processing trends and cardholder demands.

Integrate Payment Systems

We can integrate your systems and give you a custom dashboard so you have complete visibility into transactions and payment systems.

Achieve PCI Compliance

We help you reach your PCI compliance requirements by devising compliant solutions, auditing your systems, training employees, and supporting SAQs and audits.

Deliver Ongoing Service

We never go away (unless you want us to!). We are an extension of your team and are at-the-ready to help you with everything payments.

Arrow Payments has done it all – from discovery, identification of key issues, recommended courses of action; to onboarding a new payment processor and preferred Qualified Security Assessor, and providing long-range customer service.

Rich Emrich

Director of Treasury, Northwestern University

Our Mission

It’s About More Than Payments

Business is personal.

We believe business is a force for good. We strive every day in every way to improve the lives of our clients — by solving the most stressful challenges — and our team, by providing a place to work and grow.

Life is about so much more than work. It’s about growth. Collaboration. Authentic communication. Listening. And love. We believe love is how we care for our clients, respect one another, and watch over ourselves.

See How We Give Back

We strive to lead with love in everything we do.

Love Letters

Put Good Vibes Out Into the World

Giving back is in our DNA. That’s why every year we donate on behalf of our clients to organizations that serve those in need.

Find out why giving back is important to our identity and how we make it a part of our everyday.

See How We Give Back

Thanks so much, Marci (and Deborah and Bryan and Dawn and the whole Arrow team)!! We have felt the exact same way and can’t thank you all enough for bringing the Arrow magic to our campus!
Have a peaceful holiday with your families. Looking forward to see you IN PERSON in the new year!

Michelle Benedict-Jones

Treasurer, Cornell University


Meet Our Co-Founder, Deborah Jackson

From the paper route to payment processing expert.

Culture is the core of our company. When we care deeply about one another, we not only solve our clients’ problems more efficiently — we make the world a better place to be.

Deborah Jackson sought to create a different kind of company, and that’s exactly what Arrow Payments is today. We provide the expertise to help you leverage the most secure technologies to accelerate financial growth while protecting your reputation.


Join Our Team In Solving University Payments

“Love where you work [and] be loved where you work.”

Team member Marci captured our ethos 100%. Find out why Arrow Payments is the best kind of place to be — and help solve complex problems at institutions of higher learning.

Explore Careers at Arrow

Thought Leadership

Get Insights From The Higher Ed Payment Experts

Share insights with your peers and discover the latest trends with our thought leadership.

VIew All Insights

Why Emotional Intelligence Matters for Higher Ed

Why Emotional Intelligence Matters for Higher Ed

Emotional intelligence (EI) also referred to as Emotional Quotient (EQ), relates to both the cognitive and emotional capacity to be aware of, in control of, and communicative of emotions within interpersonal relationships.   While emotional intelligence matters for...

Five Traits of an Ideal Higher Ed Payments Partner

Five Traits of an Ideal Higher Ed Payments Partner

For colleges and universities, finding the right payments partner can be daunting. With multiple departments to manage across one or more sprawling campuses, campuses are a lot like little cities. Each department has its own payment needs, including unique processes...

What’s the Deal with Data in Higher Education

What’s the Deal with Data in Higher Education

Colleges and universities are no strangers to data breaches. It’s estimated that roughly 82 colleges and public school districts experienced cyberattacks in 2021, creating disruption that impacted more than 1,000 individual institutions and schools across the US.  The...

What You Need to Know About PCI DSS v4.0

What You Need to Know About PCI DSS v4.0

The newly published PCI DSS v4.0 is out and flexibility is the name of the game. The 360-page-long document details new concepts, including a new, customized approach to assessments in addition to expanded requirements.  The development of PCI DSS v4.0 was driven...

Make Your University Payment Systems Simple.

Seek simplicity. Get clarity. Partner with Arrow Payments.

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