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Case Studies

Case Studies for University Payment Systems

Discover how we help streamline university payment systems and achieve PCI compliance for our clients.

Simplifying University Payment Systems and PCI Compliance

Shift the burden and complexity of university payment systems — and all your payment processors, merchant systems, and PCI compliance requirements — so your finance team can focus on more strategic initiatives.

Join your peers in simplifying university payment systems and PCI compliance by partnering with us.

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Northwestern University Overhauls Payments & PCI With P2PE

Northwestern sought to modernize its multi-campus, multi-functional institution with a secure and cost-effective electronic payment system without interrupting business processes and addressing individual unit needs.

Find out how NU worked with Arrow Payments to optimize university payment systems.

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Implemented P2PE and installed PCI compliant POS devices

Gained realtime reporting capabilities

Eliminated physical and digital cardholder data

Optimized reconciliation procedures and sunset legacy tech

I have been very impressed with, and thankful for, the commitment and speed with which Arrow Payments has worked to move all of our campus merchants toward compliance with PCI DSS v3.1 while reducing administrative burden in each area.

Richard Emrich

Directory of Treasury, Northwestern University

WMU Streamlines University Payment Systems

Western Michigan University leans on Arrow Payments for expertise and scalable resources to implement point-to-point encryption (P2PE) and identify and install the right P2PE devices or equipment.

Learn more about how WMU leveraged Arrow Payments to achieve P2PE and PCI compliance objectives in a cost-efficient and timely manner.

Read the WMU study

Conducted a holistic assessment of the university payment systems

Identified PCI compliant solutions

Ordered and installed all PCI compliant equipment

Improved donor relations and customer satisfaction

We were struggling to keep track of all merchants. We now have a single vendor, and reporting and tracking is a hundred times better. Also, we no longer have to contact donors and get their credit card numbers again, as the new system stores them for us, and everything is PCI compliant.

Lynda Hunt

Associate Director of Foundation Accounting and Finance, Western Michigan University

Blog

Explore Insights and Resources Related to University Payment Systems

Check out our blog and thought leadership to stay up-to-date on all that’s happening in the world of university payment systems.

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Digitizing Payments for Higher Education 

Digitizing Payments for Higher Education 

Digitizing payments for higher education is essential as online payments are pervasive. Digital payments penetration reached 89% last year. What’s more, the number of people who report using at least two types of digital payments has grown from 51% in 2021 to 62% in...

Evaluating Higher Education Vendor Security Risks

Evaluating Higher Education Vendor Security Risks

Higher education vendor security risks must take center stage for colleges and universities. Schools work with dozens of third-party vendors that pose serious security vulnerabilities. When it comes to payments vendors, the stakes are higher.  Without a solid vendor...

University Incident Response Planning Guide

University Incident Response Planning Guide

Cyberattacks have become an unfortunate reality for many institutions, including colleges and universities. A 2023 SonicWall report highlights how malware attacks against colleges and universities increased significantly between 2021 and 2022.  Higher education...

Understanding VoIP and PCI DSS 4.0

Understanding VoIP and PCI DSS 4.0

Voice over Internet Protocol (VoIP) offers numerous benefits to higher ed, including improved operational processes and better customer service. As remote education and hybrid models persist, VoIP has served a strategic role in enabling schools to maintain unified...

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